Philips – Driving Headphone Sales with a Scratch & Win Campaign for Movie and Pizza Lovers

Case Studies Electronics
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ABOUT THE COMPANY

Philips is a globally trusted electronics brand, known for innovation, reliability, and lifestyle-focused technology. In the fast-growing audio accessories market, Philips headphones are widely used for music, movies, gaming, and entertainment on the go—especially among youth and tech-savvy consumers.

CAMPAIGN OVERVIEW

To boost sales of its ₹999+ headphone range, Philips launched a Scratch & Win consumer promotion offering instant, lifestyle-aligned rewards.

With every qualifying purchase, customers stood a chance to win:
Two movie tickets or
Two pizza vouchers

The idea was to reward buyers with experiences that perfectly matched how headphones are actually used—entertainment and leisure.

CHALLENGES

The headphone category faces intense competition:

Multiple brands competing at similar price points
Youth buyers seek instant gratification
Product specs alone are not enough to influence purchase
Discounts can dilute brand perception
Retail decisions are often impulse-driven

Philips needed a promotion that would:

  • Create excitement at the counter
  • Offer instant rewards, not delayed gratification
  • Align clearly with entertainment usage
  • Work seamlessly in offline retail
  • Protect product pricing and margins

REWARDPORT SOLUTION

RewardPort designed a Scratch & Win campaign tailored for Philips’ entertainment-first audience.

What made the solution work:

  • Instant scratch mechanic—no waiting, no follow-up
  • Choice of rewards (movies or pizza) increased appeal
  • Rewards directly connected to music, movies, and binge culture
  • Simple validation and redemption process
  • End-to-end management by RewardPort, from codes to fulfilment

The reward felt natural, fun, and perfectly suited to the product.

WAY OF EXECUTION

RewardPort ensured smooth in-store execution across India:

  1. Scratch cards bundled with Philips headphones priced ₹999+
  2. Customers scratched instantly to reveal their reward
  3. Simple digital/SMS redemption to claim movie or pizza vouchers
  4. POS communication highlighted the “Scratch & Win” excitement
  5. RewardPort managed validation, reward delivery, and support

The instant nature of the mechanic created buzz and encouraged quick buying decisions.

RESULTS

The campaign delivered strong retail impact:

  • Noticeable boost in headphone sales across participating stores
  • High consumer excitement at the point of purchase
  • Strong reward redemption, proving relevance
  • Improved product consideration versus competing brands
  • Enhanced brand recall through fun, lifestyle-driven rewards

Philips successfully turned a functional purchase into an enjoyable experience.

Scratch & Win
rewards unlocked

Higher sales
momentum

Strong youth
engagement

 

Abbott India Ltd

Challenge: Managing end-to-end incentive program for distributors efficiently.

Solution:

  1. RewardPort registered addresses and email ids of all distributors by getting a form filled with their company seal & signature and digitizing it
  2. Created reward catalogue for 5 slabs with 4 gift options in each slab category
  3. Deployed an account manager and operations resource for timely MIS & escalation management
  4. Created a full-proof reward delivery system eliminating pilferage of gifts and theft/misuse by parties
  5. Created periodic schemes for retailers- free recharge on billing of Digene products

Program mechanics: We receive a data file from Abbott team with address and gift option details of the qualified distributors every month. Tangible gifts are dispatched directly on the addresses and e-vouchers are emailed on their registered email id.