Key Program Components
Our Programs help you get better productivity from your dealers and employeess
RewardPort manages and runs your program with a wide range of services and capabilities. Every detail of your loyalty and incentive program is taken care of. RewardPort provides the tools, service and expertise to successfully guide your program from design to launch to performance measurement and beyond.
- Boost channel sales revenue
- Improve profit margins
- Identify and engage product end-users
- Launch new products / speed product adoption
- Establish competitive differentiation
- Acquire and retain customers
- Gather valuable customer data and insight
- Strengthen relationships with dealers distributors, resellers and customers
- Increase customer loyalty and “Share of Wallet”?
Dependable, secure technology to power your program
The technology behind your loyalty and incentive program must be secure, reliable and user friendly- both for you and your program participants. The RewardPort Tech Platform efficiently facilitates both participation and administration, and is flexible and scalable enough to support a wide range of customized program options.
Thousands of participants access their incentive program information everyday to:
- View the latest program information
- Review their earning statement
- Shop and redeem for rewards
Clients use the platform 24/7 to:
- Perform program management - enroll, award and update
- Monitor their program's performance
- Gather valuable program participant information
We’ll treat your program participants like VIP's
When your program participants call our toll-free nos or our in-house reward redemption center, we treat them like winners. Earning a reward is an accomplishment; and no one understands that better than our travel and merchandise redemption specialists.
Experienced and friendly, our customer care professionals make the redemption process quick and easy. Our customer care center is monitored and managed to the strictest service levels to ensure program participants receive the best possible experience.
Should your participants opt for the self-service option, the online program platform allows them to shop for rewards and redeem their points 24 hours a day, 7 days a week.
A responsive, experienced Account Manager guides your program throughout. Your valuable time should be spent on your business.
That's why you can count on an experienced RewardPort Account Manager to provide expert guidance and support.
Among many program-related areas, they:
- Support program set-up on the Online platform
- Drive program development, launch and ongoing management
- Provide remote system training
- Facilitate program performance reviews
- Serve as your primary contact and liaison to all RewardPort resources
Launching, implementing and managing a successful recognition, loyalty or incentive program requires experienced, ongoing attention. You can count on your Rewardport Account Manager to be there for you at every step.
We map your objectives to your results
To truly assess the performance of any incentive, loyalty or recognition program, you need to establish your program objectives and how you measure success against those objectives.
At RewardPort, our core values include a laser focus on measurement and accountability. We work with you to determine program strategy and objectives, then provide tools and support to help you monitor your program's success every step of the way.
RewardPort' clients have 24/7 Web access to view participant award activity reports, award points and maintain participant enrollment data.
You require a unique reporting system? No problem. We have the ability to design and develop customized reports to fit your specialized needs as our programs are inherently data-driven.
How a successful program takes shape
A successful incentive, loyalty or recognition program must achieve a balance, where the client, participant and solution provider all perceive a desired level of benefit.
RewardPort team works with your team to put together the program that perfectly meets your requirement and matches it with best global practises. You benefit from our broad based knowledge of programs in your industry, or in other industries and in India and overseas.
- End to End Solution – All aspects of the program are delivered under one roof. From creation to filfillment, you will have to worry about nothing.
- No Set Up cost – You pay nothing for putting together the perfect solution as per your requirement.
- Customized – One size doesn't fit all when it comes to creating a unique program within your industry. We understand your need and create a unique program for you.
- Quick Set Up time – 15 working days and your program can be up and running.
- High on value, Low on cost Rewards – Our selection of merchandise, travel, entertainment or dining rewards deliver very high perceived value.
- Multiple Fulfilment Platform - Our programs can be created and manged offline , on the web , on mobile or integrated across all 3 platforms.