In today’s world of highly competitive markets, businesses are fighting a cut-throat competition to get loyal customers and grab the attention of their target audience. Since there are an infinite number of service providers available in the market, it becomes difficult for the brands to get the desired customers.

However, with certain strategies such as loyalty incentive programs, brands can ensure the customer loyalty for their brand. These customer incentive programs are being implemented by most brands to get their attention and repeat business.

If you look at the market situation, all the brands are fighting for almost the same target group of audience and putting in efforts to get their loyalty for their own brand. In this hassle reward incentive programs are standing out and attracting more customers.

We know, there must be a thousand questions in your head right now. As we move forward with this blog, we are going to discuss in detail the impact of these loyalty incentive programs on small businesses especially.

Why are Small Businesses Getting More Attention?

We all like to purchase from big, reputable brands but often lack the feeling of belonging to these brands. Hence, in today’s market you can find various small businesses emerging as a competition to these big brands.

One of the major reasons why people are following these small businesses is that these small businesses allow the customers to connect with them on a ground level, making the customer feel valued, heard, and as a part of their team.

Additionally, with small businesses customers are getting their customizations done which further adds to the feeling of belonging to the brand and adds a personal touch as well. Along with this, these small businesses have understood the value of customer loyalty and hence are integrating reward incentive programs for the loyal customers.

Loyalty has always been a valued trait and for these small businesses it is turning out to be an important aspect for getting higher revenue and increasing their profit. Moreover, small businesses value the customer feedback, try to incorporate their feedback and value their loyal customers.

Incentive Programs with Small Businesses

When you purchase from any small business, they value your feedback, wait for your appreciation and make every effort to offer the customers their desired products and services. With these small gestures, these businesses are creating a deep-seeded bond with their customers and influencing customer loyalty.

Here are some of examples of influencing customer loyalty implemented by small businesses:

  • Custom made orders on customer request and demand, adding a personal touch for the customers, making them feel valued.
  • Discounts on repeat purchases and introductory purchase discounts as well.
  • Referral bonuses for helping the business expand their customer base.
  • Free gifts on the first few purchases are another customer loyalty incentive program.

Based on these factors, small businesses are influencing the customer loyalty for their business and help them establish their brand. Furthermore, these small businesses are using several other methods for influencing customer loyalty for their business such as social media recognition.

Small businesses these days are leveraging digital platforms for achieving customer loyalty and as a part of their loyalty incentive programs, they are doing collaborations with customers. This creates a sense of belonging among the customers, making them feel important.

This influences other audience members as well to get in touch with the brand and get on the brand’s social media channels as well. This not only increases the revenue and profit of the brand but also helps in the marketing of the small businesses, allowing them an opportunity to connect with their customers.

Do Loyalty Incentive Programs Work?

From the above-mentioned points and discussion, it is safe to conclude that small businesses are leveraging loyalty incentive programs and creating a buzz for their business in the market. In addition to doing so, they are also offering the customers the best possible services, customizations and make them feel like a part of the business.

Leveraging all these strategies, small businesses are making the most out of loyalty incentive programs. However, one aspect to be considered here is the services providers that are enabling the small businesses to offer these incentive programs.

RewardPort: Loyalty Incentive Programs

RewardPort being one of the leading service providers of the country works with a lot of small businesses, enabling them to offer customer incentive programs for benefiting the customers and the business as well.

With RewardPort you get round the clock support for ensuring seamless integration of reward incentive programs. In addition to this, you also get expert consultations and opinions for better implementation and integration of these programs.

Here you get a wide range of loyalty incentive programs to choose from such as CineRewardz, DigFlix, Free Bucks, Subscription Nation, Sweepstakes, and Scratch2Win among others. These can be customized as per the requirements of your business and fulfill the goals of your business.

For more details you can get in touch with the support teams here and get your loyalty incentive programs integrated into your business plan today.

Concluding Points

Whether a small, medium or big business, customers are the most essential component for your business. Hence, it is essential to make them feel valued and offer them certain additional benefits for ensuring their loyalty to the brand.

With good customer loyalty your brand can grow exponentially and reap a lot of benefits. The only thing required is to keep your loyal customers valued.

Frequently Asked Questions

How do loyalty incentive programs benefit businesses?

Loyalty incentive programs benefit businesses by increasing their revenue, profits and expanding their customer base.

What types of rewards can be offered in a loyalty incentive program?

Rewards for loyalty incentive program include referral bonus, cashbacks, subscription programs, loyalty discount, and point-program

How do customers earn rewards in a loyalty program?

On their purchase customers are offered rewards in various forms in the loyalty program with each brand. This requires a certain number of purchases of the customer with the brand.

GOT A MARKETING CHALLENGE AT HAND?

    11K

    PROGRAMS

    We have executed programs across various categories in India and abroad.

    6

    Сountries

    Our programs and solutions have made a mark in countries such as India, Sri Lanka, UAE, Kenya, United Kingdom & Canada.

    750+

    CLIENTS

    Over 750 clients have trusted us with their marketing campaigns.

    Abbott India Ltd

    Challenge: Managing end-to-end incentive program for distributors efficiently.

    Solution:

    1. RewardPort registered addresses and email ids of all distributors by getting a form filled with their company seal & signature and digitizing it
    2. Created reward catalogue for 5 slabs with 4 gift options in each slab category
    3. Deployed an account manager and operations resource for timely MIS & escalation management
    4. Created a full-proof reward delivery system eliminating pilferage of gifts and theft/misuse by parties
    5. Created periodic schemes for retailers- free recharge on billing of Digene products

    Program mechanics: We receive a data file from Abbott team with address and gift option details of the qualified distributors every month. Tangible gifts are dispatched directly on the addresses and e-vouchers are emailed on their registered email id.